Guarantee
Do It Right. Do It Once.
We sell hardware that is certified to, or built to, ANSI/BHMA standards — the highest standards for durability and quality in door hardware. We're so confident your hardware won't fail that we back it with our Product Guarantee: install it and use it as intended, and if it still fails, we'll replace it free or refund 100% of what you paid.
That's peace of mind in knowing you made the right choice.
Also Backed By
- 30-Day Returns on Quick Ship items — not the right match for your project? Send it back within 30 days, unused and in its original packaging (a 20% restocking fee applies). Made-to-Order items are custom produced for you and are final sale, but they're still covered by our Product Guarantee if they fail. See our Refund Policy.
- 1–10 Year Warranties — many products carry manufacturer warranties; see the product page for specifics.
- Built to ANSI/BHMA standards — tested up to millions of cycles.
Questions about a claim? Call 1-888-737-6515 or email sales@homebuildershardware.com.
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